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Dimension Detailing Privacy Policy

Last Updated: January 2026

1. Introduction

Dimension Detailing (“we,” “our,” “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, submit a form, or contact us.

By using our services or providing your information, you agree to the practices described in this Privacy Policy.

 

2. Information We Collect

We may collect the following types of information:

Personal Information:
 Name, email, phone number, address, billing information.

Service Information:
 Service requests, appointment details, form submissions.

Communication Data:
 SMS interactions, call logs, email communications.

Website Usage Data:
 IP address, browser type, device details, pages visited, cookies.

 

3. How We Use Your Information

We use your information to:

  • Provide, schedule, and manage services
  • Send appointment reminders, updates, and confirmations
  • Communicate about quotes, services, or customer support
  • Improve website performance and user experience
  • Follow legal, business, and security requirements

 

4. SMS Policy

We respect your privacy and are committed to protecting your personal information. This section details how we handle information you provide through our SMS program:

 

Use of Information

Purpose:
 We use your information to send mobile messages and respond to your inquiries as necessary. This may involve sharing your information with platform providers, phone companies, and other vendors who assist in message delivery.

Protection of Information:
 We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the SMS program to any third party.

Disclosure:
 We may disclose your information if required by law, regulation, or governmental request, to avoid liability, or to protect our rights or property.

 

Choices and Controls

Consent:
 Consent to receive automated marketing text messages is not a condition of any purchase.

Opt-Out:
 You can opt out of receiving further text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

 

Your Responsibilities

Accurate Information:
 Ensure that the information you provide is accurate, complete, and truthful. Do not use a false or misleading name or a name you are not authorized to use.

Consequences:
 If we believe the information provided is untrue, inaccurate, or incomplete, or if you have joined the program for ulterior motives, we may deny you access to the program and take appropriate legal actions.

 

This SMS Privacy Policy is strictly limited to our SMS program and does not affect any other privacy policies that may govern your relationship with us in other contexts.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
 All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

 

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to help protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

 

6. Sharing of Information

We do not sell or rent your personal information.
 We may share data with:

  • Third-party service providers (e.g., CRM tools, scheduling platforms)
  • Payment processors
  • Legal authorities when required

7. Cookies & Tracking Technologies

Our website may use cookies to improve functionality, personalize content, and analyze usage. You may disable cookies through your browser settings.

 

8. Your Rights

You may request:

  • Access to the information we hold about you
  • Correction of incorrect data
  • Deletion of your information (where permitted by law)

9. Updates to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

 

10. Contact Us

If you have any questions or concerns, please contact: 

Dimension Detailing
 Email: clean@dimensiondetailing.com
 Phone: (608) 406-4110
 Website: https://www.dimensiondetailing.com